Digital Transformation Accelerating innovation and transformation to help companies achieve sustainable competitive advantage. In today’s digital-first world, it is critical for businesses to adapt and maintain the pace of change to identify new growth opportunities and exceed customer expectations, or they risk being left behind. Being a digital business embraces new ways of thinking about operating – it’s a mindset, it’s agility, it’s continued innovation - woven into the fabric of your ways of working.Protiviti helps organizations become digital-first – from digital strategy and innovation to solutions and services across marketing, sales and customer success. We help clients exceed customer and employee expectations and transform how they reach and engage customers, innovate business models, create digital products and channels, and orchestrate the skills and agility required to unlock growth and win in today’s marketplace.To learn more about our digital experience agency, Protiviti Digital, and how we can help you create connected customer experiences, visit our website. Our Digital Transformation Services We partner with you to improve performance and drive profitable growth at the nexus of human-centered digital connections and enterprise operational change. Pro Briefcase Digital Strategy Unleash the art of the possible through new business models and viable growth strategies facilitated by automation and digital agility. We couple technology and business operations expertise with deep customer insights to help you scale and intelligently architect for growth. Pro Document Files Business Agility and Innovation Evolving and sustaining versatility can be challenging to master. We help you establish and nurture operating “at the speed of digital”, innovation mindsets and needed operational rhythms through targeted experiments and end-to-end programs. Pro Document Stack Digital Product Optimization Building on customer research and data-driven decisions, we design and power customer centric experiences using technology. From planning and design to prototyping and proof of concept, testing, and product management, we help you grow and scale your business. Pro Rightmark Square Accelerate Marketing & Sales Breaking down the silos that slow business, we optimize your investments for growth by digitizing sales and distribution to expand reach. We help you find a new dexterity from a sales, service, and marketing triad, and build strong understandings of customer behavior that rapidly translate into insights, conversion and... Pro System Security Insights & Performance Measurement Data and insights can uncover what actions customers have taken and when, and are central to every organization. We help you discover and connect insights that are critical to inform and drive business decisions and operational enablement at the speed needed to compete in today’s marketplace. Pro Building office Digital Technologies We connect customer and employee experiences across platforms, channels and operations to harness the power of data, automation and innovative technologies such as AI to orchestrate frictionless experiences in the cloud. Our Approach To execute successful digital transformation, you need a partner who can unite business and technology stakeholders to deliver breakthrough performance.Our key to success is our ability to deliver digital strategy recommendations, thoughtful advice, and high impact projects that fuse the rigorous analysis and business outcome focus of a Consulting firm, the consumer and customer focus and creativity of an Agency, and the breakthrough thinking and fluency in new technologies and business models of a Start-up.Nearly all our practitioners have start-up DNA in their background, as well as consulting or agency experience. In many cases, all three. This integration of disciplines allows us to leverage our unique perspective to address your challenges and deliver results. BLOG Pursuing Modern Digital Product Management — and Why It Matters to Your Organization’s Digital Acceleration The big picture: The role of product management in a digital context has significantly matured, giving rise to an exciting and complex discipline known as digital product management. We have identified 12 key elements that differentiate the modern... BLOG Why Sales Transformations Fail and Critical Steps to Avoid Common Pitfalls The big picture: In today's virtual selling environment, revenue-aligned organizations must adopt a different mindset to drive successful sales transformations. Technology alone is not enough for successful digital transformation in sales; practical... INFOGRAPHIC 5G Unleashed for Industry Transformation Unlocking the full potential of 5G technology requires understanding of the diverse real-world applications it offers across various industries. Organizations can harness this revolutionary technology to drive innovation, enhance their services, and... BLOG Four Strategies to Digitize Sales in Manufacturing Two key questions: The evolution of back-office operations has been extensive and well-established. However, the evolution of front-office functions like sales and marketing has yet to shift dramatically in manufacturing organizations. Where is the... BLOG Employ Business Agility to Increase Speed and Adaptability The big picture: Over the last three game-changing years, organizations learned they had room to improve their agility and adaptability. Many found they could accelerate their digital transformation, particularly when faced with an unprecedented... BLOG Experience as an Accelerator for Digital Transformation At a Glance Why it matters: In a time when sustainable competitive advantage is harder to maintain, customer experience expectations are on the rise. With technology and innovation happening in shorter cycles, the ability of organizations to change... Button Button User-Centric Design, Accelerated by AI, Unlocks Digital Experience for Women’s Bond Club Protiviti collaborated with WBC members and non-members to collect feedback, design, and develop a user-friendly, intuitive site. We assisted in the modernization of the site’s utility and architecture to enhance engagement. Leveraging existing technologies and an agile approach, we seamlessly integrated AI into site. Read More Regional bank achieves national growth by diligently championing change A regional bank envisioned growing into a national financial institution – and put customer satisfaction at the heart of their growth strategy. Their customer-centric philosophy would demand deep transformation in all aspects of operations. Read More Leadership Joan Smith Joan Smith is a Managing Director and leader of Protiviti Digital, which includes strategy, transformation, customer experience, creative and technology. Joan has 20+ years of applied experience across both the digital and customer landscape, guiding CMOs and Digital ... Learn More Bryan Throckmorton Bryan Throckmorton is a Managing Director at Protiviti and leads the Global Digital Strategy & Transformation Segment. Throughout his 20+ year career, Bryan’s work has been on the leading edge of data driven and digital strategy and execution, transforming business ... Learn More Tom Cramer Tom Cramer is a Managing Director at Protiviti, leading the company's Digital Solutions practice for Financial Services firms. He brings more than 25 years’ experience serving North American and European clients facing business strategy, digital transformation, customer ... Learn More Our Partners We partner with best-in-class technologies to bring leading thinking and capabilities to our clients. Our primary partners include: To connect with one of our digital leaders today. Click Here